We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.
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The issue affecting settlement/batching for Moneris is mitigated. We are monitoring closely to ensure the issue is resolved. Impact: The issue impacting settlement funding has been mitigated. Reported Start Time: 12 March 2026 Reported End Time: 20:53 GMT on 1 April 2025 Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: TBD
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We're actively investigating reports of issues viewing batches, accessing accounts, and performing certain operations on the gateway. Our engineering team is actively investigating and working toward a resolution.
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We are still experiencing SMS delivery delays and failures when sending messages to Orange Network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
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