Affected Service: Elavon Network Elavon will be conducting a production update of our Network. Visa transactions will see interruptions during this timeframe. We apologize for the inconvenience. If you no longer want to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
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Update - Today's operations are normalized, there should be no issues with new ticket entries. We are still working on reconciling last night's locked tickets. Tickets created during last night's outage may still be locked. Please do not delete/ remove any tickets from 5-6pm EST last night. Jan 16, 2026 - 08:38 PST
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Update - We are continuing to investigate this incident and working on resolution. This was caused by a failure in our cache and data supply pipeline, however the root cause is not clear at present.Since our last update, we have restored the majority of currency symbols to the live latest.json/historical endpoints. There are approximately 38 symbols still unavailable.We have also restored service to our ohlc.json and spot.json endpoints, however there will be gaps in the available data on these endpoints for affected symbols, between approximately 04:30 and 07:15 UTC.Please stand by for further updates. Jan 17, 2026 - 09:03 UTC
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