Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0328629 Versión en Español Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información. MIM Paysafe
We are currently experiencing a disruption that is impacting some e-money transactions. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
We are currently experiencing intermittent delays in payment notifications for a small percentage of BRI Virtual Account transactions due to an issue on our banking partner’s side. Customer payments are still being processed, but merchants may receive payment callbacks and status updates later than usual. We have escalated this to our partner and are working closely with them to resolve it. We will provide an update as soon as more information is available. Start time: 3 Nov 2026, 4am WIB (GMT+7)
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