Affected Service: Fusebox Gateway Elavon will deploy a system update to the Fusebox production environment. Customers will continue to be able to utilize the Fusebox platform for transaction processing. While no customer impact is expected, customers that have not updated their certificate may experience errors when processing. Customer Service Contact Information: 866-265-6225 If you no longer wish to receive these notifications, please click the “Manage your subscription” option on your email or visit status.Elavon.com to update your notification preferences.
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Investigating - Please be advised our partner RS2 experienced an issue with their systems impacting Financial Reporting and Invoices.As a result, merchant account fees were not posted today.The fees will be posted tomorrow, 13th November.Our partner has implemented a fix and we are monitoring the results.No further delays are expected.We apologize for the impact this may have on your business.Reference ID: INC0286555 Nov 12, 2025 - 13:13 UTC
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Investigating - Dear Customer Since 02:06 GMT - we are having problems with AMEX in Argentina for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION and INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service. Nov 11, 2025 - 08:58 GMT-05:00
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